Ask any question regarding contact lenses and we will answer it within a few days. The most interesting questions will be displayed on our site.
Updating your delivery address
Question: How do I change the delivery address?
Reply: To change the delivery address, simply contact customer service either by e-mail or by phone, and they can change it, if the parcel has not been dispatched yet.
Delivery within the EU only
Question: Do you ship contact lenses to the US?
Reply: No, we do not ship to the United States. We are a European based company and ship only throughout the EU.
Question: How long does it normally take from dispatch to home delivery in the UK?
Reply: Orders placed before 1,00 pm will be dispatched that day. If using delivery by Royal Mail 2nd class, the order will reach you within 2–3 working days (excluding Saturday). If using UPS, the order will reach you the next working day (excluding Saturday).