This is how you can contact us
Phone support:
+44 2037 696134 (Monday – Friday: 7:30 to 15:00)
If you call outside these times, just leave a message and we’ll get back to you as soon as possible.
Email support
Depending on your query, you may use one or more of the following email addresses or our contact form.
- General enquiries: info@lentiamo.co.uk
- Orders: orders@lentiamo.co.uk
- Returns and refunds: returns@lentiamo.co.uk
- Suggestions and other comments: suggestions@lentiamo.co.uk
How can I return my order?
For more information on how to return an item, visit the returns & refunds page.
Where is Lentiamo.co.uk located?
The headquarters of Lentiamo.co.uk, a brand of Lentiamo s.r.o., are located at Vídeňská 12, 378 33, Nová Bystřice, Czech Republic. You can learn more about us here.
Is my personal data safe?
Veronika Harsaniova, our data protection officer (DPO), ensures that our organisation applies the laws protecting your personal data in compliance with the applicable data protection rules. You can read more about personal data processing or contact our data protection officer at privacy@lentiamo.com.
The register of data processing activities, which forms an annex to the GDPR directive, can be viewed by contacting Ms. Magdalena Pouzarova at magdalena.pouzarova@lentiamo.com.
Other:
Notification of a violation pursuant to Act No. 171/2023 Coll., on the protection of whistleblowers, may be made through the authorised person, Veronika Harsaniova, at the following email address: whistleblowing@lentiamo.com
Are you concerned about anything else?
We know it is imperative that questions are answered as quickly as possible. Most answers to common customer queries can be found on our frequently asked questions page.