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Ekomi 4.8/5.0

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Delivery and payment information

IMPORTANT NOTICE

Due to the incrementation of on-line shopping activity, our warehouse requires, until further notice, ORDERS TO BE COMPLETED by 12.30 pm instead of 1.00 pm

DUE TO THE CURRENT SITUATION AND UNTIL FURTHER NOTICE ALL ORDERS ARE BEING DELAYED FOR UK GOVERNMENT SECURITY CHECKS

Please check the Royal Mail info page about Coronavirus updates: https://www.royalmail.com/coronavirus

When buying contact lenses, you want them to arrive as soon as possible. If you choose Express delivery, and your lenses are in stock, you’ll get them the next day.

Need to save more money when buying contacts? Well, if Express delivery is not your cup of cake, spending £45 or more automatically entitles you to free delivery with Royal Mail.

Delivery information

Delivery method Price Delivery time Weight Free
Royal Mail (2nd Class) £1.99 2 – 3 working days   For orders above £45
Express delivery £6.29 Next working day up to 1kg  
Express delivery £9.99 Next working day more than 1kg  

Show international delivery prices

We deliver to EU countries only. When shipping to an address outside the UK, shipping costs depend on the weight of your order and the destination country, and will be shown when you checkout. Please note that international delivery times may be longer than usual and depend on the local postal services.

Country 0–500 g 501–1000 g 1001 g or more
Austria £6.50 £10.00 £14.50
Belgium £6.50 £10.00 £14.50
Croatia £6.50 £10.00 £14.50
Cyprus £6.50 £10.00 £14.50
Czech Republic £6.50 £10.00 £14.50
Denmark £6.50 £10.00 £14.50
Estonia £6.50 £10.00 £14.50
Finland £6.50 £10.00 £14.50
France £6.50 £10.00 £14.50
Germany £6.50 £10.00 £14.50
Greece £6.50 £10.00 £14.50
Hungary £6.50 £10.00 £14.50
Ireland £6.50 £10.00 £14.50
Italy £6.50 £10.00 £14.50
Latvia £6.50 £10.00 £14.50
Lithuania £6.50 £10.00 £14.50
Luxembourg £6.50 £10.00 £14.50
Malta £6.50 £10.00 £14.50
Netherlands £6.50 £10.00 £14.50
Poland £6.50 £10.00 £14.50
Portugal £6.50 £10.00 £14.50
Romania £6.50 £10.00 £14.50
Slovakia £6.50 £10.00 £14.50
Slovenia £6.50 £10.00 £14.50
Spain £6.50 £10.00 £14.50
Sweden £6.50 £10.00 £14.50
Switzerland £10.00 £13.00 £14.50


Please note that the Royal Mail 2nd class delivery we offer is not a “signature” service, therefore make sure your address is very well served by Royal Mail and the postman has the habit of leaving the notice card when unable to deliver post, before choosing this option. When making an order and choosing Royal Mail (2nd Class), the order should be placed before 1.00 pm, to count the delivery days from the following one. Otherwise you should count 3 – 4 working days.

When making an order and choosing Express delivery by UPS before 1:00 pm, the parcel will be delivered to the customer on the next working day.

For orders placed on Friday, with UPS – before 1.00 pm, the next day delivery will take place on Monday.

In keeping with our environmental policy we aim to keep packaging to a minimum. This means we avoid splitting orders and we will only dispatch products when the whole order is ready.

Please note deliveries to the Channel Islands or Isle of Man may be slightly delayed by a day or two.


Payment information

At Lentiamo, you can choose to securely pay for your order with a credit, debit card or through PayPal.

Credit or debit card

When you complete your order and pay by credit or debit card, you’ll be redirected to the 3D Secure gateway. Payment information is processed directly by the gateway application and data transfer from your computer is secured by an encrypted algorithm.

PayPal

If you use PayPal's online payment gateway, money will be transferred immediately from your PayPal account to ours.

Invoicing

We care about the environment and work as sustainably as possible.
To reduce paper wastage, we send invoices attached to emails, rather than in print. If you need a paper copy of your invoice, please print out your PDF attachment or just let us know.


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