You can order on the phone: 0800 249 4219

Ekomi 4.8/5.0

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Delivery and payment information

IMPORTANT NOTICE

Due to increased order volume and recent COVID-19 restrictions, only orders completed by 12.30 pm (instead of 1.00 pm) can be dispatched on the same day.

DUE TO THE CURRENT SITUATION AND UNTIL FURTHER NOTICE, ORDERS MIGHT EXPERIENCE DELAYS DUE TO UK GOVERNMENT SECURITY CHECKS

Please check with the Royal Mail info page regarding Coronavirus updates: https://www.royalmail.com/coronavirus

When buying glasses, sunglasses or contact lenses, you want them to arrive as soon as possible.

Need to save more money when buying eyewear or contacts? Well, if Express delivery is not your cup of tea, spending £45 or more at Lentiamo automatically entitles you to free delivery with Royal Mail.

Delivery information

Delivery method Price Delivery time Weight Free
Royal Mail (2nd Class) £2.49 2 – 3 working days   For orders above £45

We deliver to EU countries only. When shipping to an address outside the UK, shipping costs depend on the weight of your order and the destination country, and will be shown when you checkout. Please note that international delivery times may be longer than usual and depend on the local postal services.

Country Price Delivery period
Austria £4.90 3 workdays
Belgium £8.90 3 workdays
Croatia £8.90 3 workdays
Cyprus £10.90 1 workday
Czech Republic £4.90 1 workday
Denmark £19.90 3 workdays
Estonia £8.90 4 workdays
Finland £12.90 6 workdays
France £4.90 4 workdays
Germany £4.90 2 workdays
Greece £8.90 2 workdays
Hungary £8.90 2 workdays
Ireland £4.90 1 workday
Italy £4.90 2 workdays
Latvia £12.90 3 workdays
Lithuania £8.90 3 workdays
Luxembourg £8.90 2 workdays
Malta £16.90 1 workday
Monaco £8.90 2 workdays
Netherlands £4.90 2 workdays
Poland £8.90 2 workdays
Portugal £8.90 7 workdays
Romania £4.90 2 workdays
Slovakia £4.90 3 workdays
Slovenia £8.90 3 workdays
Spain £4.90 2 workdays
Sweden £8.90 2 workdays
Switzerland £12.90 4 workdays


Please note that Royal Mail 2nd class delivery is not a 'signed-for' service, therefore make sure your address is complete and physically accessible by Royal Mail before choosing this option; postmen often leave a missed delivery note otherwise. When making an order and choosing Royal Mail (2nd Class), the order should be placed before 1.00 pm; for orders placed after 1 pm, add a business day to estimated delivery time.

In keeping with our environmental policy, we aim to keep packaging to a minimum. This means we avoid splitting orders, and will only dispatch products when the entirety of the order is ready.

Please note that for the moment we do NOT deliver to the Canary Islands, Isle of Man, Faroe Islands, and the Channel Islands.


Payment information

At Lentiamo, you can choose to securely pay for your order with a credit card, debit card, PayPal or through Klarna.

Credit or debit card

When you complete your order and pay by credit or debit card, you’ll be redirected to the 3D Secure gateway. Payment information is processed directly by the gateway application, and data transfer from your computer is secured by an encrypted algorithm.

PayPal

If you use PayPal's online payment gateway, money will be transferred immediately from your PayPal account to ours.

Apple Pay

Apple Pay is a new method of payment from Apple. The payment method works only while using the browser Safari.
 

Klarna

Klarna invoicing
Paying a Klarna invoice is a smooth solution for whomever wants to order today, but wishes to pay later. Invoices are sent the moment we dispatch your order. From then, you have 30 days to pay your invoice. If you choose to pay through Klarna, Klarna's terms of payment apply. The complete terms and conditions with Klarna can be found here: Klarnas Services Terms. When paying through Klarna, it is recommended to state the registration address as the delivery address to ensure that Klarna accepts the purchase, as well as the accounting address as the invoice address, as Klarna provides assistance in cases where the package is misplaced during the delivery.

Invoicing

We care about the environment and work as sustainably as possible.
To reduce paper waste, we send invoices via email attachment, rather than in print. If you need a paper copy of your invoice, please print out your PDF attachment, or just let us know.

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